Kyriaki Chaldaiou
Head of Procurement Strategy
Most businesses know what a price increase looks like. An email arrives from the supplier, usually in the autumn, explaining that costs have risen and rates will change from the start of the next term. You read it, you grumble, and if you have any leverage you push back.
The increases that cost the most never arrive that way. They are already in the contract you signed, they apply automatically on a fixed date, and nobody sends anything at all.
These are index-linked price increases, and if you have not gone looking for them, you are almost certainly paying some.
An indexation clause ties your prices to a published measure of inflation, so they rise on a set date each year without renegotiation. The usual wording is short and easy to skim past — something along the lines of charges being adjusted annually in line with the Consumer Prices Index, or by a fixed percentage, whichever is greater.
In the UK you will typically see one of four mechanisms:
CPI-linked. Prices rise by the annual change in the Consumer Prices Index, usually measured in a specific month and applied on a fixed anniversary.
RPI-linked. The Retail Prices Index has historically run about one percentage point above CPI, which is precisely why suppliers prefer it and buyers should not. RPI is due to be aligned with CPIH methodology in 2030, which will narrow that gap — but that is several renewal cycles away, and until then RPI-linked contracts remain the more expensive option.
Fixed uplift. A flat percentage every year, regardless of what inflation actually does. Clean and predictable, and often generous to whoever proposed it.
"Greater of" clauses. Prices rise by inflation or a fixed percentage, whichever is higher. This is the one to watch. It gives the supplier the upside of inflation with a floor underneath, and gives you no corresponding protection if inflation falls. The asymmetry is the point.
A single-year increase looks tolerable. Nobody escalates over 4%.
The problem is that indexation applies to the new price each year, not the original one. Over the life of a contract that compounds, and the numbers stop looking small quite quickly.
Take a service costing £2,000 a month with a 5% annual uplift:
| Year | Monthly cost | Annual cost |
|---|---|---|
| 1 | £2,000 | £24,000 |
| 2 | £2,100 | £25,200 |
| 3 | £2,205 | £26,460 |
| 4 | £2,315 | £27,783 |
| 5 | £2,431 | £29,172 |
By year five you are paying 27.6% more than you agreed, and across the five years you have spent £132,615 against the £120,000 the headline price implied. Nobody negotiated that. Nobody approved it. It happened because of one sentence in a schedule.
Now multiply that across every supplier agreement in the business with a similar clause. That is the real number, and almost nobody has calculated it.
Three reasons, in my experience of looking at other people's contract files.
They sit in the schedule, not the body. The commercial terms everyone reads are usually up front. Indexation tends to live in a pricing schedule or an annex, in a paragraph headed something unremarkable like "Charges".
The increase never appears as a decision. A negotiated price rise generates an email, a conversation, maybe an approval. An indexed rise generates a slightly larger invoice. It flows through accounts payable, matches within tolerance, and gets paid.
Nobody owns the check. The person who signed the contract may have moved on. The person paying the invoice was not in the room when it was signed. This is the same key-person gap that swallows renewal dates when someone leaves — the knowledge exists, but not anywhere the business can use it.
Pull your ten largest supplier agreements and look for four things.
Is there an indexation clause at all? Search the document for "index", "CPI", "RPI", "uplift", "escalation" and "adjust". If none of those appear, your price is fixed for the term — worth knowing, and worth confirming rather than assuming.
Which index, measured when? "CPI" alone is ambiguous. A well-drafted clause names the index, the month it is measured in, and the date the change applies. A vague one leaves the supplier room to pick a favourable figure.
Is there a cap? A cap is a maximum — prices rise by inflation but no more than, say, 3%. If your contract has no cap, your exposure is genuinely open-ended. If it has a floor and no cap, you are carrying all the risk in both directions.
Does it apply on top of a renewal increase? Some contracts index annually and reprice at renewal. Read the two clauses together, because separately they each look reasonable.
You will rarely get indexation removed entirely, and you should not necessarily want to — a supplier whose costs are rising and who cannot pass any of that on will eventually cut something you care about. What you can reasonably ask for:
A cap. The single most valuable change. "CPI capped at 3%" turns an unknown into a budgetable number.
CPI rather than RPI. A straightforward swap that saves roughly a percentage point a year, compounding.
Removal of the "greater of" floor. If they want inflation protection, they can have inflation — not inflation or a guaranteed minimum.
Notice before it applies. Even 30 days' written notice of the new rate turns an invisible increase into a visible one, which is often enough to prompt a conversation.
A cap in exchange for term. If you are willing to commit to a longer term, the cap is the thing to trade for. Suppliers value certainty and will frequently pay for it in ceilings.
The leverage for all of this is highest before you sign and second-highest before your notice deadline — which is exactly when most businesses are not looking. If you are already at the point of pushing back on a rise, there is a separate playbook for challenging a supplier price increase that works better than the usual email.
Indexation dates are not renewal dates. A contract can run for three years with an uplift every April, and none of those April dates appear anywhere in a renewal calendar. If you are tracking end dates only, you will see none of this coming.
What you need recorded, per contract:
That last one matters more than it sounds. Suppliers make errors in their favour more often than in yours, and an indexed increase applied to the wrong base, or using the wrong month's figure, is very hard to spot unless you wrote down what you were expecting.
A spreadsheet can hold this if someone maintains it. In practice the reason spreadsheets fail at contract management is that they do not remind anyone of anything — and an uplift date is precisely the sort of thing that needs to find you rather than waiting to be looked up.
Timemy tracks uplift dates alongside renewal and notice dates, so the increase arrives as a reminder before it arrives as an invoice. See how contract reminders work.
The short version: the price increases worth worrying about are not the ones a supplier writes to you about. They are the ones already agreed, applying quietly every year, compounding on a base that keeps moving. Find them in your ten biggest contracts this week, and the worst case is that you learn you have none.
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